L2 TAC engineer
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职位描述/要求:
RESPONSIBILITIES:
-Core competency on Fortinet’s entire product line and technologies
Implementation on key project and complex security case. -Expert-level technical and marketing knowledge in the following technology disciplines as they relate to Fortinet’s products: -Network Security Infrastructure – Switching, Routing, and Availability -Network Security Systems– Centralized Configuration, Administration, Email and Reporting -Basic competitor product knowledge to leverage on professional services engagements. -Keep up to date in all area’s of Fortinet technology, providing the reliable professional services. -Write whitepapers, tech notes, and other high-level technical documentation as required. -Interface with Fortinet’s Business and Technology partners within designated technology discipline and distribute that knowledge to the field Systems Engineers. -Travel with a moments notice. -Provide status reports in timely manner and ensure communication to the TAC Manager. -Write Statement of work engagement documents QUALIFICATIONS:
-6+ years experience in LAN/WAN/Internet services administration
-3+ years of experience with network security products -Solid understanding of general security and networking principles and technologies such as: Switching and Routing and the OSI model Firewalls, VPN, Anti-Virus and Content Filtering -Intrusion Detection and Prevention -Strong general knowledge of common networking/security protocols and applications such as: TCP/IP, HTTP, SMTP, FTP, DNS, IPSec, PKI, OSPF, RIP, VLANS, etc. -Well-developed and effective communication and presentation skills. -Ability and competence to write technical material used for training and white papers using applications such as Power Point, Word, and Visio -Excellent troubleshooting skills -Ability to work well under pressure and handle confrontation when necessary EDUCATION:
-University or college study of Computer Science or Electric Engineering. -CCNP and above -Fluency in English and Chinese (Mandarin). 联系方式:
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