Division
EF School for Adult (EF Professional English)

The Role
Student Service Associate will communicate with EF student on a daily base. Answer inquiries, solve problems, deal with complaints and reach students' satisfaction of their study experience.

Profile
1.You love education and culture industry
2.You are a natural-born problem solver
3.You communicate well with people
4.You are very likeable, smile easily and patient
5.You are able to deal with stress
6.You project a very professional image
7.You are sensitive towards customer's needs
8.You are very detail-oriented and organized

Key Requirements
1.Diploma or above
2.Good English communication skill
3.Customer service experience is preferred

If you possess the above quality, you are the exact person we are looking for! Join EF, you will join one of the world's most dynamic companies!  Please send your CV to bj.recruit@ef.com indicating the job vacancy and location you are applying for.

客户服务专员

部门
EF成人英语培训中心 (EF Professional English)

职位描述
客户服务专员负责与EF学员的日常沟通。解答咨询、解决问题和处理投诉，以协助达到学生的满意度。

背景
1.你热爱文化教育行业
2.你是天生的解决问题专家
3.你擅长与人交流
4.你很有亲和力及耐心，总是面带微笑
5.你能保持专业的形象和工作风格
6.你能轻松面对压力
7.你对客户的需求非常敏感
8.你注重工作细节、计划性强

核心要求
1.大专以上学历
2.出色的英语沟通能力

如果你自认为符合上述的一切条件，你就是我们寻找的人才。加入EF，你将加入一家充满活力的公司。
请将您的简历发送到bj.recruit@ef.com，并指明您所申请的职位及所在城市。