Corporate Customer Service Supervisor

Division

EF School for Adult (EF Professional English)

The Role

As the leader of student service team, work closely with sales and academic team to reach students’ satisfaction of their study experience in EF.

Profile
-You love education and culture industry
-You are a natural-born problem solver
-You communicate well with people
-You are very likeable, smile easily and patient
-You are able to deal with stress
-You project a very professional image
-You are sensitive towards customer's needs
-You are very detail-oriented and organized
Key Requirements
-Bachelor degree or above
-Excellent English communication skill
-3 years or above solid experience in customer service
-1 years or above solid experience in people management
If you possess the above quality, you are the exact person we are looking for! Join EF, you will join one of the world’s most dynamic companies!
Please send your CV mary.zhang@ef.com indicating the job vacancy and location you are applying for.
客户服务主管
部门
EF成人英语培训中心 (EF Professional English)
职位描述

作为学生服务团队的主管，与销售和教师团队紧密合作，为每位EF学员在EF的学习提供良好的服务。
背景
-你热爱文化教育行业
-你是天生的解决问题专家
-你擅长与人交流
-你很有亲和力及耐心，总是面带微笑
-你能保持专业的形象和工作风格
-你能轻松面对压力
-你对客户的需求非常敏感
-你注重工作细节、计划性强
核心要求
-本科以上学历
-出色的英语沟通能力
-3年 以上客服相关经验
-1年 以上团队管理经验
如果你自认为符合上述的一切条件，你就是我们寻找的人才！加入EF，你将加入一家充满活力的公司！
请将您的简历发送到mary.zhang@ef.com，并指明您所申请的职位及所在城市。