Dep: HRC

Main Tasks:

• Training Support
• Keeping Learning Portfolio manager informed about the enrollment status
• Handling enquiries from employees and Managers regarding learning solutions
• Enrolling/ canceling participants on/from learning solutions.
• Scheduling learning solution sessions based on availability of classroom, equipment and Trainer.
• Following up the number of registrations and monitoring the cancellation day
• If the number of participants is below minimum, Training Coordinator will contact the Learning Portfolio Manager and he/she will take the needed action, e.g. make decision of cancellation.
• Sending out Invitation /cancellation to participants and trainer
• Informing and instructing the trainer about the practical issues.
• Arranging copying of the materials and delivering the material, participant list and evaluation forms to the venue.
• Ensuring that the classroom is set up correctly
• Providing support to participants and trainer before and during the training session .
• Assist internal trainer for materials preparation
• Making the evaluation summaries and delivering to the relevant persons
• Checking the external invoices, getting approval and delivering to Finance.
• Invoicing participants after the session.
• On-going discussion between Training Consultant and Learning Portfolio manager is important to ensure successful delivery of learning solutions.
• Training Information Management
• Keep training record on time include sales / non-sales
• Report to T&D manager about training expense issues
• Draft newsletter regarding to training in NN family, Intraweb
• E-Learning System Service
• Monitor the system operation and keep in touch with support team include HQ Marketing dept, CRO mkt dept, Medical dept, Sales dept and IT
• Send the certificates to trainees
• Vendor Management
• Assist T&D Manager to deal with the paper work and routine work professionally.
• Act as the key liaison person with all internal and external customers and provide excellent and timely service to all internal and external customers

Qualifications:

• graduate from college
• using the MS office professionally and masterly
• writing, reading and speaking English well
• at least two years experience on administration assistant