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职位描述/要求:
Responsibility Description: 1. Managing the Team “Regional After Sales”, department’s decision making, arrange and participate in Regional Conferences and activities on behalf of Central After-Sales dept., key coordination with relevant department and other entities. Guide and support subordinates to fulfill the following duties: • Product technique • Warranty • Parts-technique and information • Market support • Quality reporting • Customer complaint management • Field service support 管理区域售后服务团队。进行部门决策,代表中心售后服务部参加区域会议和活动,与相关部门和团体进行紧密合作。 指导和帮助下属完成下列职责: Ø 产品技术 Ø 索赔处理 Ø 备件技术和信息 Ø 市场支持 Ø 质量报告 Ø 客户投诉管理 Ø 现场维修支持 Ø 工厂售后服务
2 In charge of Regional After Sales team expense management。负责区域售后服务部门的费用管理
9 Support dealers in managerial issues, workshop organization, staff development, training, workshop equipment, IT Systems, After sales Marketing Technical issues and parts related issues 就管理问题,车间组织,人员发展,培训,车间工具,IT系统,售后市场,技术及备件相关问题
10 Making regular report to the Senior Manager and complete the work accordingly 对高级经理进行报告,并完成相应的工作
11 Corporation in BBDC internal projects on After sales related issues in order to establish appropriate processes between BBDC and market.就售后相关事宜在BBDC内部进行协调沟通,以建立起BBDC与市场之间的合理流程
12 other work assigned by superior 其他领导布置的工作
Job qualification: 1 bachelor degree and above
2 Major in marketing, auto technique, business management preferred
3 5 years or above experience in international auto enterprise group, management experience on middle position
4 Master knowledge of marketing, customer behavior, master knowledge of After Sales operational process, understanding of auto industry developing trend, understanding of fundamental finance and HR
5 Good computer skill and familiar with office software, fluent in English, strong marketing development abilities, judging skills, independent execution ability and expressing skills
6 Have professional training experience in sales, marketing, also in finance and HR
7 Strong leadership, strategy, planning, communication and organizing ability 联系方式:
所述应聘者应具有较强的团队协作和敬业精神,身体健康、无疾病。 有意应聘者请将中、英文详细简历、相关证书复印件、联系方式等,发传真、电子邮件或信函至: 招聘邮箱:zhaopin@bbdc.com.cn (请在信函封面或电子邮件主题中注明应聘职位与姓名)
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