Aerospace & Transportation Systems

Job Title:       Program Manager B&GA Aftermarket, China             

Location Shanghai or Beijing , China   

Position Scope:

Reporting to the Aftermarket Business Leader, the selected candidate will be responsible for GA and BA Retrofit, Mod and Upgrade (RMU) avionics program development initiatives spanning IPDS Phases 2 through 6 in support of the Business and General Aviation - Aftermarket SBU. This position is responsible for full programmatic performance including development, transition into Entry Into Service (EIS) and full production.  Extensive leadership/interface with functional leaders in engineering, the Integrated Supply Chain (ISC), and Customer & Product Support (C&PS), as well as supporting functions such as contracts, program planning & control, export compliance, Marketing and Product Management and the on-site support team are required.   The selected candidate is accountable for managing all aspects of customer avionics programs from cradle to grave, including annual RD&E budgets and program Annual Operating plan (AOP).

Position Responsibilities:

Additional responsibilities include analyzing program management processes and leading improvement teams (as required), strengthening Integrated Product Delivery and Support (IPDS) deployment, audit and improvement of monthly program/operation reviews and metrics, conducting independent program reviews and sponsoring the development and deployment of common program management tools.  Specific duties include:

•     Directly responsible for Program Performance, Customer Satisfaction, Growth and Profitability for assigned program(s).

•     Establish/maintain appropriate business relationships with assigned customer/program partners and act as focal point for the customer.

•     Establish management operating systems to measure program performance against customer ‘critical to quality’ and internal requirements.

•     Establish, maintain, and lead the Customer Core Team, including establishment of program plans, enabling processes, and deploy the BGA Management operating system aligned with IPDS to integrate and drive program & project performance, including VOC performance (e.g., delivery on commitments, quality, responsiveness, reliability, service & development) and financial performance (e.g., revenue, margin, Engineering Net Investment, etc.).

•     Control program scope, baseline changes, and net investment during design, development, certification and entry-into-service relative to this new business aircraft development.

•     Develop and execute detailed action plans and management operating system, including risk/opportunity analysis, with Engineering, ISC, C+PS to achieve revenue and net investment / operating income targets for the program.

•     Participate in monthly operation reviews for the customer and program relative to VOC, Development Program, Project & Delivery Performance, Quality, and Reliability. 

•     Managing product upgrades and obsolescence activities with customer

•     Communication Delivery and Quality improvement plans         

•     Manage and communicate configuration management changes

•     Support aftermarket pursuits where needed

•     Maintain positive relationships with all levels of the matrix organization

•     Ensure appropriate resolution of VOC issues in conjunction with Customer Quality.

Commercial / Technical Skill Requirements

Basic/Required Qualifications:

    Bachelors degree required

    5+ years of relevant program or project management experience required 

Preferred Qualifications:

    Proven ability to build & lead integrated teams from various internal and external organizations

    Project management experience in electrical or mechanical systems, with a demonstrated track record of delivering successful results for a customer program

    Bachelor's Degree in engineering or business: MBA

    Strong analytical and financial skills;

    Integrative thinker.  Experience setting & prioritizing goals and identifying & scoping effort;

    Solid skill set in all aspects of Program or Project Management including knowledge of IPDS and PM tools and processes.  Program Management Professional (PMP) certification desirable.

    Demonstrated competency in Six Sigma tools, software, and design processes.  Six Sigma Greenbelt trained/certified. 

    Strong customer & executive communication skills.

    Position requires breadth of experience across multiple programs, projects, and products. Strong customer relationship skills required.  Must have appropriate knowledge of the regulatory and quality requirements for the industry.  Cross functional and matrixed influence and leadership skills required.  Relationships include:  Executive Management, Engineering (COEs ), Systems Engineering , Contracts, Export Compliance, ISC, C&PS, Certification Liaisons, Customer Quality and M&PM.

Attributes/Skills Required:

    Program or Project Management

    Effectively work in a matrixed organization structure

    Develop and foster strong customer & partnering relationships

    Ensure customer satisfaction (quality, reliability, responsiveness, etc).