Supervisor: Jane Zhang, Customer Service Supervisor
Deputy: Jane Zhang

Function/ responsibility:

• Customer service
  
• Coordinate the production in customer requirement
  
• Assist sales teaml

Tasks:

• Creating new customer and customer information update in Navision system
  
• Customer order confirm
  
• Issue invoice in time/
  
• Coordinate the production with customer delivery requiments/
  
• Support sales to control the credit authority
  
• Support to arrange the pick up and delivery/

Skills/ Qualifications required:

• Educational qualification: Graduate / Diploma in engineering and/or business/commerce
  
• Skills required :
  - Leadership
  - Teamwork
  - Strong communication skills
  - Computer proficiency

Appraisal indicators:

• By each end of the month, confirm every order is already issued invoice
  
• Invoice yield will be above 95%.
  
• Push sales keep UFO in our workshop not more than 48 hours.
  
• Contract correctly carry out rate 100%,
  
• Customer correctly create in NAVISION system 100%
  
• Keep working area in 5S