Experience:

5 years and above with exposure on Credit Control/Credit documentation; Loan Processing and Credit Administration

1. To manage and supervise various teams under consumer team to ensure of providing timely and good customer service to credit groups by performing document checking and ensuring that the guidelines are complied with; to provide timely and effective operations support to all Internal Lending Groups, External Lenders and Borrowers.
2. To design and review work processes and procedures to improve efficiency and implement internal controls to minimise / eliminate operational risks.
3. To plan and organise work and review staff work loading and output quality regularly for the various teams.
4. To identify training needs and establish training programs for staff.
5. To handle the administrative requirements for the Section, including budgeting.
6. To manage all Credit Control; Loan Processing related Projects for the Department.
7. To provides advisory services to the department and Credit Groups on credit compliance and security documentation matters
8. To ensure adherence to Bank’s operating procedures and compliance with internal controls, policies and guidelines for all Consumer loan transactions.
9. To participate in project endeavors undertaken by the department