INTERNAL ROLE TITLE: Commercial Assistant

REPORTS TO: Commercial Manager

FUNCTION: Vodafone Global Enterprise

Job type: Full Time Short-term from the present to Aug 2008

Job Description: 

Proactively working with multinational customers in China to

1.      build customer database

·         conduct customer survey to collect customer information

·         analyse data to identify customer  requirements

2.      prepare and organise Customer User Conference

·         identify and confirm participants, send invitation

·         logistics and coordination in the conference

·         document customer feedback and business requirement and follow up

3.      support to document RFP template and process

4.      assist other activities related to multinational customer business in China

·         documentation

check translation, other activities

Competency / Performance Drivers

§       Ability to operate self-sufficiently and be a self-starter with a business/commercial mindset

§       Putting Customers First – Effective listener ensuring understanding of customer requirements.

§       Delivering Results – Ability to relate plans to clear project objectives.

§       Strong analytical and problem solving approach which allows for confronting and addressing complex, difficult issues. Displays sound judgment after carefully evaluating different options and risk.

§       Performs well under pressure and in the face of setbacks.

Communicating for Impact – Presents complex information and concepts in a manner which is simple to understand. Clear and concise when speaking or writing.

Technical / Professional Expertise

§       MA, MBA or equivalent degree in a closely related field

§       Strong communications skill with bilingual in mandarin Chinese and English

§       Strong Microsoft Office (Word, Excel, PowerPoint) skills

§       Cultural awareness and sensitivity to foreign business environments

§       Experience in business development and/or customer engagement in the telecommunications or IT industries

Highly complex, cross-functional project management and commercial management experiences with demonstrated management skills