GE BUSINESS NAME : GE Industrial, Inspection Technologies & Sensing
FUNCTIONAL WORK AREA : Customer Service

ESSENTIAL FUNCTION / RESPONSIBILITIES:

• Timely and accurately process customers' orders
  
• Issuing Order Acknowledgement and Proforma Invoice to customers
  
• Ability to understand and manage customers' forecast
  
• Coordinate with planner and production team to ensure manufacturing plan aligns with orders and backlog.
  
• Proactively communicate delivery information
  
• Delivery Management
  
• Manage customer inquiry and complaints
  
• Escalate and resolve issues
  
• Assist finance with invoicing and payment related activities
  
• Process Return Material Authorization Process (RMA)
  
• Provide pricing and availability of standard products
  
• Assist sales team to prepare quotations to customers

QUALIFICATIONS / REQUIREMENTS:

• Bachelor Degree with minimum 3 years Customer Service, Order Management, Supply Chain and/or Trading/Logistics experiences
  
• Strong communication and analytical skills
  
• Process oriented
  
• Proactive and clear-minded
  
• Ability to solve complex issues
  
• Good understanding of Import/Export formalities
  
• Good understanding of Supply Chain
  
• Familiarity with ERP system (Oracle) is an desirable
• Fluent in English and Mandarin in both written and spoken
  
• Strong PC skills, proficient in MS-Office, especially in Excel

职位要求：

• 大专或以上学历，医学或理工科背景为佳；
  
• 具有三年以上的直接销售工作经验；
  
• 高度诚信和敬业精神，较强的市场开拓和沟通能力及优秀的谈判技巧；
  
• 能用英语阅读专业资料并写作，熟练操作电脑；
  
• 有医疗设备销售和三资企业工作经验者优先；
  
  

GENERAL DESCRIPTION:
通用电气公司（GE）是全球最大的跨行业经营的科技，制造和服务型企业，在全球100多个国家开展业务，员工超过30万人，被美国"财富"杂志连续六年票选为"全球最受推崇的企业"。目前，GE公司的六个业务集团已经全部进入中国，投资总额达15亿美元，营业实体30多个，员工1.1万名。

GE医疗集团是通用电气公司六个业务集团之一，全球年销售总额达140亿美元，是医疗影像、信息技术、医疗诊断、患者检测监护、疾病研究、药物研发以及生物制药等领域的全球领先者。

在GE医疗中国工作，您将会得到较完善的培训及更多职业发展机会。