Store Manager (Nike-owned Retail Store), Shanghai
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职位描述/要求：
Reporting manager: Retail Business and Operation Manager
Core Accountabilities
- Store business management: accountable to deliver the overall revenue and operational expense targets for the store; monitor and take steps to optimize store performance
- Drive service culture: provide a culture in the store that brings the NIKE Brand to life at Retail; drive customer-focused service culture; accountable for providing leadership on sales floor by reinforcing Nike service standards; connect with communities through Nike driven service/charitable events; lead by example
- Leadership and people development: accountable for the overall leadership and people management of the store, including staffing, training, rewards and employment relationship, etc.
- Operational Excellence: ensure the store optimizes operational performance consistent with NIKE initiatives, priorities, standards, policies and practices; cultivate relationships with internal/external partnerships to drive process improvements
Qualification / Experience Requirement
- Bachelor / college degree;
- Proficient in MS office applications and retail store system;
- Must be able to communicate in English
- Minimum 3-5 years of progressively responsible Retail experience at the management level;
- Extensive experience and ability to lead the delivery of a high level of customer service in a Brand Retailer;
- Retail operations, budgeting, planning, customer service, sales and people leadership and management experience required
- Must be able to work on weekends, evenings and holidays as needed;
To be successful in the role, you also need to:
- Possess proficiency in oral and written English & Mandarin;
- Have an appreciation of sports and strong passion for sports;
- Enjoy challenges and with an attitude to be the best, always;
- Be skilled in Microsoft Office and Internet;
- Be enthusiastic and service-oriented.
职位：店面经理
汇报上级：零售营运经理
职责描述：
1、 贯彻执行公司零售策略，完成销售指标；
2、 根据本店特点，和公司一起制定销售指标，分解、落实指标；
3、 日常销售情况分析，包括进店人数、销售产品，演示数量等等；
4、 店内人员的管理，包括招聘店员、日常排班考勤、销售目标的实现、激励团队以及人员培训等；
5、 处理解决店员不能解决的疑难问题、顾客异议、争议、售后服务等；
6、 按公司要求监督维护店面陈列；
7、 负责专卖店的库存及相关库存报表；
8、 盘点和退货处理，每日的库存管理；
职位要求：
1、本科或大专以上学历；
2、3-5年零售店铺营运管理经验，有知名品牌专卖店管理经验者优先；
3、良好的沟通、协作能力；
4、有极强的管理能力及冲突协调能力；
5、熟练操作办公软件；
6、良好的团队合作精神，高度的工作热情，强烈的责任心；
7、良好的英语口语和书面表达能力；
联系方式：
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