Job Summary: 

Manage a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
• Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credential
• Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
• Identify and recommend enhanced and new services that answer clients' business needs
• Build and maintain ongoing relationships with the identified key persons within client organization

Typical Position Pre-requisites:

• BA / BS Required (MBA desirable)
• Familiar with media industry,strong in client service & sales,good at English oral & written
• 8 to 12 years working experience in 4A account service
• Strong Client Focus and Proactiveness
• Very Good Influencing & Persuading Skills
• Expert knowledge of statistics and multivariate analysis
• Expert knowledge of research techniques and methodologies
• Effective writing skills