This role is designed to take a leadership role in Sales & Client Service for the Eastern Region. This includes building and maintaining strong business relationships in order to achieve revenue targets within the Eastern Region. The role is responsible for the development and execution of key account plans and the mentoring and coaching of junior associates.  

• Prepares business plans, reports and forecasts for the Sales & Client Service for the Eastern Region
• In consultation with the Director, Sales & Client Service, China, develops realistic budgets and closely monitors actual performance against forecast.  Takes appropriate action to meet targets.
• Responsible for sales & client service for the Eastern Region team
• Responsible for identifying opportunities and potential clients and building relationships with these potential clients
• Ensures the implementation of the sales and client service business goals for the Eastern Region
• Development of the sales and client team in the Eastern Region, this includes ensuring that each team member has goals and development plans and that these are implemented during the year
• Develops succession plans to ensure successful growth of the business
• As a senior member of Nielsen Media Research’s China Client Service team, identifies and implements improved processes where required to increase client satisfaction levels and improve our client servicing effectiveness & efficiency.
• Ensure a ‘One Nielsen’ approach is undertaken to work across organizational boundaries in order to meet our clients’ information needs. 

Typical Position Pre-requisites: 

• Degree or higher (preferably Business/Marketing/Communication.
• 5+ years client servicing experience.
• Familiarity with media industry & marketing / branding/ advertising/ consumer issues and insights.
• Ability to conduct business in Mandarin.
• Results-driven, an energetic individual with a sense of urgency.
• Proven ability to build and maintain strong personal relationships with major clients.
• Strong business acumen as this role to operate at a senior level with clients and understand their needs.
• Understands the need to provide feedback upwards, and when to ask for assistance and advice.
• Proven people management experience.
• A “whatever it takes” attitude and commitment to going the extra mile to win.
• Strong negotiation skills.
• Ability to deliver Nielsen Media Research’s products and services in a manner that exceeds client expectations and adds value to their business.
• Excellent follow-up skills and communication skills both with associates, peers and regional leadership.
• Superior verbal and written communication and presentation skills.
• Displays initiative and self-motivated, proactive work style.
• Business English language skills