Red Hat Inc. is looking for Java engineers to join its worldwide Support organization. Come join one of the fastest growing enterprise software and services companies and the leader of Open Source. This opportunity is a tremendous chance to become part of a fast-paced, leading edge company that is changing the way software is developed, sold and supported.

You will follow a full curriculum of technical and service trainings to become a fully operational JEE/JBoss specialist. In addition, you will experience every day how we do support differently, by working hand-in-hand with our team of JBoss Support Experts as well as with JBoss R&D. This day-to-day cooperation will offer a great opportunity to learn beyond the trainings themselves. You also will have the opportunity to deliver Developer-to-Developer Assistance as well as Production Technical Support.

A large majority of support is accomplished through a web portal, although phone and IM are also utilized. These positions are opened in several Support centers around the world (USA, UK, Australia, China, India). You will report to the Regional Manager of Red Hat Support, within Red Hat's Global Support Services organization. In your daily activities, you will be working with JBoss Support Experts so that you can leverage their skills and experience and gain more knowledge and skills for yourself in the process.

Location: Beijing, China

Requirements：

Required Skills and Experience

• 2+ years of professional work experience
• In-depth knowledge of the Java platform
• Proven ability and willingness to learn new open source middleware technologies
• Strong customer service skills
• Demonstrated efficient problem solving techniques
• Excellent verbal and written communication skills in English

Preferred Skills and Experience

• 1 year+ experience/knowledge of one or several JEE/App Server technologies such as JMS, Web Services, Servlets, JSP, JDBC, Hibernate, Tomcat or Data sources
• Ability to deal with change and limited structure
• Must be highly motivated, self-sufficient, perceptive, ambitious, flexible and high energy