Purpose of Position

To provide professional technology support in the configuration, maintenance, modification and implementation of all technology products ITD deployed with the objective to support business goal.

为实现ITD部门设定的商业目标提供计算机配置，维护，修整和各种技术的使用的高级专业支持。

Minimum Requirements

Education

· Bachelor's Degree or equivalent* in Business Administration, Computer Science, Engineering, MIS or related discipline.

· 商务管理，计算机科学与技术，管理信息系统或相关领域本科及以上学历。

Experience

· Minimum two (2) years of experience in installing, maintaining and diagnosing failures information technology, voice and data communications or IT systems.

· 至少2年安装，维护，错误信息技术诊断，有声和数据交流或IT系统工作经验。

Technical Expertise

· Knowledge of software/hardware requirements, voice and data communications technologies.

· 软件和硬件需求，有声和数据交流技术操作知识

Critical Performance Dimensions:

Incumbent is expected to demonstrate all CPD’s for Frontline positions:

任职者需具备所有一线要求的关键技能：

1) Professionalism专业性

2) Team orientation以团队为中心

3) Problem-solving and Decision-making 问题处理和决策

4) Communication and Listening 沟通和倾听

5) Result-focused 结果导向

6) Continuous learning持续学习

7) Customer-focused客户导向

8) Organizational knowledge系统知识

9) Team leadership团队领导能力

10) Continuous improvement and Innovation持续的成长和经验积累

11) Business knowledge商业知识

12) Change management机动管理

* Note: One (1) year of directly related exempt experience is equivalent to one (1) year of required education.

注：一年直接的相关经验等同于一年的学历要求。