Responsibilities
-To handle customer service such as product inquiries, account opening/maintenance, financial transaction, service issues/problems
-To outsource and develop affluent market prospects through different channels
-To proactively sell and cross-sell consumer banking products and services to targeted customer to meet their financial needs
-To achieve the pre-set sales and service goal under increasing customer demand and keen market competition
-To establish, maintain and manage good relationship with customers and ensure customers have a consistent, superior Citibanking experience through delivering highest level of service
-To strictly abide by the requirements of compliance & internal control on sales activities

Qualification
-University graduate with minimum 2-3 years'working experience in banking, sales and client service environment
-Knowledge of banking products and services and related branch operations and procedures, system and technology
-Goal oriented and able to work under pressure
-Good service attitude, strong sales-driven and persuasive
-Good interpersonal, communication and telesales skills
-Knowledge on compliance and security policies and procedures
-Knowledge on financial market and economic trend

工作地点：杭州