Overall Role Purpose

Support the inbound clearance process within established standards and transit times

在既定的服务标准和转运时间要求下，提供进关清关流程的支持

Accountabilities

Customs Clearance
海关清关：

• Ensure accurate preparation of import Customs declarations and timely provision of modification opinion when needed
  确保进口清关准备工作的准确无误，并且需要时及时提出修改意见
• Ensure well-maintained customer database
  确保客户的数据得到很好地维护
• Resolve specific disputes or provide advice on technical issues with customers
  解决争端或者在技术层面上给客户提供建议
• Maintain a thorough knowledge of Customs practices and procedures
  保持全面透彻的清关操作程序方面的知识
• Incumbent has no direct reports and authority over country line and functional personnel. Nevertheless he/she must be able to demonstrate ability to influence decisions/actions through provision of value-added inputs into the organisation’s business processes
  该职位无直接下属机构和向其汇报人员，但是他/她必须证明其能够影响决策/行动

Skills / Qualifications
Skills技能要求

• Communication skills (English), spoken and written
  沟通技能（英语），口语和书面能力具佳
• Software skills (Word, Excel, PowerPoint, etc.)
  常用办公软件的应用（Word, Excel, PowerPoint, etc）
• 1-2 years operations experience, preferably within international trade or logistics industry
  一至两年客户服务的实际操作经验，有国际贸易或物流行业经验者优先
• Degree (or equivalent)
  大学本科（或同等学历）
• Customs Broker Certificate
  具有报关员资格证书