工作地点： 东莞

Overall Role Purpose

Supervise (on a daily basis) a ground operations team on a rostered shift basis ensuring that shipments enter and exit the country in accordance with network procedures and transit time standards.

负责(每日) 服务中心的运作管理, 人员调配,作业安排, 以确保货物的进出口作业可以按照网络标准进行操作, 并且符合转运时间

Accountabilities

• Supervision of Operations
  作业管理
• Organise appropriate shifts and manning levels to meet business requirements.
  负责运作管理, 人员调配以达到公司作业要求
• Manage receipt and lodgement of outbound shipments from country operations to ensure timely departure and uplift.
  确保所有出口货物按时装车出发
• Monitor ground handler performance and complete all necessary reports.
  监控作业操作绩效并完成相关报告
• Hand in monthly report and established a goal, action plan and improve step of work for next month.
  提交月报告, 并制定下个月的工作目标, 行动计划和改进步骤
• Supervise the vehicle status in the area assigned and timely feedback the operations fleet to ensure safety of vehicles and staff.
  监督作业区域内的车辆状况, 及时反馈该信息给车管
• Monitor the receivables to ensure timely get the receivable back and maintain the interests of the company.
  监控帐款回收情况,确保帐款及时回收,维护公司利益

Safely and Quality Assurance安全和质量保证 

• Ensure safe working practices and environment within the shift.
  确保每班次的作业操作和场所的安全
• Clearly define department role, responsibility and performance targets for the function
  明确定义部门角色，职责以及部门的绩效目标
• Plan, organise and direct an efficient and effective function
  规划、组织和指导部门进行高效且有效运作
• Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness
  培养高品质、优质服务（面向内部客户）、灵活并具有成本意识的文化
• Develop a team spirit and multitasking capabilities within the team
  在团队内部培养团队合作精神，提高多重任务处理能力
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets
  合理协调资源，对全球性、地区性以及全国性的项目推进提供相应的资源保障
• Develop IKOs/KPIs with team members and monitor individual performance, including coaching, and conduct performance appraisal
  与团队成员共同制定IKOs/KPIs，并监督团队成员的个人表现，包括绩效辅导，并进行绩效评估
• Identify training needs and opportunities to develop a highly skilled functional department
  确认培训需求与机会，建立一个具有高技能水平的职能部门

Skills / Qualifications
Skills技能要求

• Software skills (Word, Excel, PowerPoint, etc.)
  熟练使用办公软件
• Communication skills (English), spoken and written
  英文沟通能力, 口语和写作
• Current and valid Drivers License
  有效驾驶执照
• Fork Lift Drivers License
  叉车驾照
• Good knowledge of geography
  良好的地理知识
• 2-3 years operations experience, preferably within transportation or logistics industry
  2年作业操作经验, 从事运输和物流行业的优先
• Diploma (or equivalent)
  大专