Job Description:

• Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction
• Respond to customer enquiries/complaints
• Responsible for establishing customer profiles and customer needs
• Responsible for establishing relationship with local government bodies
• Responsible for establishing relationship with local vendors
• Highlights to his / her supervisor on observations of market dynamics for example competitors’ behavioral patterns
• Updates his / her supervisor on customer requests and business needs
• Assist in account receivable issues
• Develops sales plan/strategy/activities to achieve target budgets
• Prepare and realize planned sales calls
• Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures
• Secure/collect all necessary information to assess credit worthiness of potential customer
• Ensure adherence to ISO standards in line with corporate instructions

岗位职责：

• 通过确保客户满意度，来巩固并发展现有客户的关系；
• 及时的回答客户的询问，解决客户投诉；
• 确立客户需求，建立客户档案；
• 负责建立并协调公司与当地政府机构的关系；
• 负责建立并协调公司与本地供应商的关系；
• 定期向主管重点汇报市场调研报告，例如，竞争者市场运行模式；
• 及时为主管更新客户的需求及其商务需求；
• 支持财务应收款事项；
• 逐步展开销售计划/策略/行动，以达到预期目标；
• 在致电客户前做好准备工作，使销售电话的预期计划得以实现；
• 与客户进行谈判，使规定服务的合同条款与本公司的销售政策与程序相一致；
• 保护并收集所有必要的信息，并用此来评估潜在客户的信任度；
• 确保工作标准符合ISO标准；

Job Requirement: 

• College or above education background
• Minimum 2 years of working experience in Logistics industry.  Airfreight, Oceanfreight or Domestics transport field is preferred
• Mature; be able to work well under pressure
• Proactive with a good business sense 
• Good planning and analytical skill
• Team player, flexible and service orientated
• Good communication skill
• Good computer skill, eg, MS office, etc.
• Age from 24 to 30 is preferred

职位要求：

• 本科或以上学历
• 至少2年物流行业货物空运、货物海运的从业经验，国内运输方面的为首选
• 成熟稳重，适应高压工作
• 敏锐的商业判断能力
• 良好的计划编制与分析技巧
• 有团队协作意识，有组织方向性和灵活性
• 良好的沟通能力
• 熟练的电脑操作技能，例如：MS office 等
• 24 – 33岁，男女不限，户籍不限