|
Duties and Responsibilities
Client Management and Servicing
§ Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
§ Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
§ Ensure the implementation of Client Management Process for the assigned accounts and be able to add value to those key clients
§ Identify and recommend enhanced and new services that answer clients' business needs
§ Lead the client servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
§ Develop plans to cross sell and introduce new services to current clients
Financial Management
§ Achieve agreed revenue target, quality, speed of delivery and productivity targets as assigned
§ Contribute to overall team plan by generating revenue and/or cost savings ideas
Functional / Technical
§ Recommend improvements in work processes within area of responsibility
Organizational Management and Development
§ Work across functional business units to support organizational initiatives and business needs
§ Promote inter-departmental and inter-divisional communications and teamwork
§ Take up departmental duties to ensure business / people objectives are effectively achieved.
|
