Location: Beijing
Vacancy: 1

Job Responsibility:

* As the lead process for all product safety related processes;
* Monitor customer complaints and comments and respond to any safety-related complaints in accordance with its obligations under law and regulation;
* Monitor agency notification services for agency-issued consumer product safety recalls;
* Act as point of contact for vendors wishing to issue voluntary/private recalls;
* Act as point of contact for FC for product safety issues;
* Prevent open customer orders from being filled or shipped;
* Make inventory of the product unavailable;
* Make the product unavailable for purchase via Amazon.com catalog;
* In the case of a public (agency-issued) recall, notify Amazon.com customers who have purchased the product from Amazon in the past;
* Ensure timely disposition of recalled product in inventory in Amazon.com fulfillment centers;
* Monitor Amazon.com marketplace for recalled product and stop listings of any product found.

Qualification:

Minimum
* Proficiency in use of Microsoft Office.
* Minimum of two years experience.
* Ability to handle confidential information.
* Interact and consult with all levels of customers.
* Basic working knowledge of Fulfillment Center operations.
Preferred
* Professional certification.
* Membership in national or international professional organizations.
* Bachelor degree in Business, Legal, and Economics, Science or a similar related discipline.

Competencies and skills:

* Specific knowledge and/or experience with China and international regulations
* Specific knowledge of Consumer product safety regulations, food, drug and cosmetic regulations
* Specific knowledge of Consumable products technology/formulation, such as cosmetics and/or Toiletry category
* Environmental regulations and hazardous materials regulations
* Interpersonal skills: Develops and maintains good working relationships with others. Treats others with respect. Builds trust and rapport. Practices and promotes involvement and cooperation
* Results Orientated: Must have a strong drive for results and the ability to thrive in ambiguity, enjoy learning vast avenues of business functions and vendor/ manufacturer/ customer relations, and the creative use of scare resources
* Dealing with Ambiguity: Able to function well in loosely structured situations. Works effectively in situations involving uncertainty or lack of information. Effectively handles multiple projects or tasks at the same time. Is open to and responds flexibly to change