岗位职责: MORE THAN A JOB: 我们的故事和文化： At Inditex, we design opportunities for all. We welcome the uniqueness of each person, and we ensure every team member feels seen, inspired, and empowered. Diversity, Inclusion and Sustainability are at the center of our corporate culture, and our recruitment process is designed to provide a positive and supportive experience for everyone. We strongly believe that your career at Inditex will be more than a job — it’s a source of passion and endless possibilities. Based on values like teamwork, creativity, and initiative, together we can build a better future for all. Welcome to Inditex! 在Inditex，我们为每个人提供机会。我们欢迎每个热爱时尚的你，并致力于让每一位团队成员都感到被重视、被激励、被赋予能量。多元包容和可持续是我们的核心文化，我们的招聘流程旨在为每一个候选人提供积极和充满支持的体验。我们坚信，你在 Inditex 的职业旅程不仅仅是一份工作，更是对热爱与无限可能的探索。正因有你的团队协作、创造力和主动性，我们才能携手奔赴未来。欢迎你来到Inditex！ MAIN RESPONSIBILITIES: 主要职责： • To use commercial information and product knowledge to drive sales and other activity in the store using the internal tools provided 运用销售策略信息，产品知识以及内部提供的工具来提升销售 • To have clear, timely and effective communication with Head Office depts., Product Managers, Regional Manager and/or HRBP and Commercial team and with the store overall with the relevant follow-ups 与公司各个部门：产品经理、人力资源业务伙伴、区域团队保持及时和有效的沟通，并负责在门店跟进相关事宜 • To manage conflict effectively respecting Company standards 根据公司标准管理顾客投诉和冲突 • To give and receive constructive and honest feedback and criticism for/from people they work with in a positive manner and to use it for their own development and their team 提供与聆听门店其他同事的反馈及建议，并能采纳这些反馈用于团队发展 • To develop the team through performance reviews and Personal development plans with the relevant follow-ups 通过绩效评估的方式来发展团队，并为团队成员制定相关提升计划 • To manage the budget of hours in the store effectively 高效管理门店工时 WHAT DO WE OFFER: 我们为你提供： • We provide generous salary and welfare treatment, internal training, promotion opportunities, pay insurance and housing fund, and enjoy 15 days of paid annual leave and internal employee discounts. 公司提供优厚的薪资福利待遇和内部培训、晋升机会，缴纳五险一金，并且享有全年15天带薪年假和内部员工折扣 THE JOURNEY TO JOIN US: 和我们一起开启职业旅程吧： • Online Application → Resume Screening（Phone interview） → HR Interview → Case Study → Final Interview → Offer 网申 → 简历筛选(电话面试) → HR面试 → 案例分析 → 最终面试 → 录用通知 任职要求: • University degree is required 大学及以上学历 • Good in verbal and written English, Mandarin; other languages are appreciated 良好的中英文书写及表达能力，其他语言可加分 • Passion for fashion, market, competitors, trend and commercial awareness 热爱时尚和对市场和流行趋势有敏感度 • Proven ability to boost profitability and drive sales 具备出色的促进销售的能力 • Ability to lead by example, motivate and develop staff 以身作则激励员工 • Shows logical and positive behaviors systematically and in line with Company standards 擅长逻辑性和系统性思维，并保持跟公司标准一致 • Strong organizational and time management skills 擅长组织和时间管理 • Schedules and executes multiple tasks simultaneously and in line with Company standards 擅长规划和多任务执行，同时确保跟公司标准一致 • Ability to handle pressure and react quickly to situations making timely decisions in challenging conditions and circumstances 具备压力管理，快速反应，快速决策的能力 • Excellent communication (both verbal and written) and interpersonal skills 良好的口头和书面的沟通技巧